Help center

    Frequently Asked Questions

    Clear answers about membership, stories, LightMap, reports, privacy, and support for your family.

    01

    Install the LightMap™ App

    Put LightMap on your phone, iPad, or computer.

    LightMap is a progressive web app (PWA). That's a common type of app you install straight from your browser, so there's no App Store or Google Play download. There are no in-app purchases: everything in LightMap is unlocked with one low membership fee. Here's how to add it to your home screen.

    iPhone

    1. Open birchandlight.com/lightmap in Safari.
    2. Tap the three dots next to the address bar, then tap Share. (If you see a Share button, the square with the arrow pointing up, in the bottom toolbar, tap that instead.)
    3. Scroll down the list and tap Add to Home Screen.
    4. Leave Open as Web App switched on, then tap Add in the top right corner.

    Android (Chrome)

    1. Open birchandlight.com/lightmap in Chrome.
    2. Tap the three dots in the top right corner.
    3. Tap Add to Home screen or Install app.
    4. Tap Install. If your phone asks again, tap Add.

    Samsung Internet

    1. Open birchandlight.com/lightmap.
    2. Tap the three lines in the bottom right corner.
    3. Tap Add page to, then Home screen.
    4. Tap Add.

    Opened the link from Facebook or Instagram?

    1. Tap the three dots in the top right corner and choose Open in browser (it may say Open in Safari, Open in Chrome or Open in external browser). Then follow the steps above. Add to Home Screen won't show up inside those apps.
    Open LightMap →

    02

    Pricing & Access

    Your free week, billing, and how access works.

    03

    Membership & LightMap™ App

    What the Birch & Light Membership unlocks, and how the parent app works.

    04

    Talk & Reports

    Your private AI thinking partner, and the reports you can create from your logs.

    05

    Stories & Story Experiences

    Our children's stories, formats, and bonus materials.

    06

    Music & Podcast

    Songs, soundtracks, and the Birch & Light podcast.

    07

    Parents & Professionals

    Parent guides, Parent Connection, and classroom and clinical use.

    08

    Coaching

    1:1 Parent Strategy Sessions with Tara.

    09

    About Birch & Light

    The story behind the brand and our approach.

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