Help center

    Frequently Asked Questions

    Clear answers about membership, stories, LightMap, Muse, reports, privacy, and support for your family.

    01

    Pricing & Access

    Trials, billing, and how access works.

    02

    Membership & LightMap™ App

    What the Birch & Light Membership unlocks, and how the parent app works.

    03

    Muse & Reports

    Your private AI thinking partner, and the reports you can create from your logs.

    04

    Stories & Story Experiences

    Our children's stories, formats, and bonus materials.

    05

    Music & Podcast

    Songs, soundtracks, and the Birch & Light podcast.

    06

    Parents & Professionals

    Parent guides, classroom and clinical use, and 1:1 sessions.

    07

    Coaching

    1:1 Parent Strategy Sessions with Tara.

    08

    About Birch & Light

    The story behind the brand and our approach.

    Still have a question?

    We’ll help you find the right answer.

    Get in touch →